Let's Talk

A Little Note From LUCY IN SKY ✨

Have a question, need a little help with your order, or simply want to share your thoughts? We’d love to hear from you.

Whether you’re looking for an update on your order, need help with a return, or have a question about one of our styles, our Customer Support Team is here to make things easier.

Customer Support

📧 Email: hello@lucyinsky.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
Response Time: Within 24–48 business hours

For order-related questions, please include your order number so we can locate your order and assist you more quickly.

How We Can Help

We’re happy to assist with:

  • Order status and tracking
  • Shipping questions
  • Returns and refunds
  • Product and sizing questions
  • Damaged or incorrect items
  • General website or shopping questions

For the quickest assistance, please provide as much relevant information as possible when contacting us.

Business Address

LUCY IN SKY
4701 Samuel Blvd
Mesquite, TX 75149
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any merchandise to receive the appropriate return instructions.

We’re Always Happy to Hear From You 💕

Your questions, feedback, and suggestions help us create a better experience for everyone who shops with LUCY IN SKY.

Whenever you need us, just send a message to hello@lucyinsky.com. We’ll do our best to make your experience smooth, helpful, and stress-free.